Privacy Policy

Effective Date: September 25, 2026 | Last Updated: September 25, 2026

ThriftPhone (“ThriftPhones,” “we,” “us,” or “our”), located at 4378 Laburnum Ave, Richmond, VA 23231, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://thriftphone.com, purchase certified pre-owned smartphones or accessories, create an account, or enter our U.S. Sweepstakes.

1. Information We Collect

Order & Account Information: Name, billing address, shipping address, email address, and phone number when you place an order or register an account.
Payment Information: Payments are processed securely through PayPal and major credit/debit card processors. We do not store full credit card numbers or CVV codes on our servers.
Sweepstakes Entry Information: When you enter our free U.S. Sweepstakes at /sweepstakes/, we collect your full name, email address, state of legal residence, ZIP code, and eligibility attestation solely to administer the sweepstakes, verify eligibility, notify the selected entrant, and deliver the prize.
Device & Analytics Data: IP address, browser type, pages visited, and cookies/pixels (including Google Tag Manager, Meta Pixel, and TikTok Pixel on shopping pages) to measure site performance and improve your shopping experience. Advertising pixels are not used to sell or share sweepstakes entrant data.

2. How We Use Your Information

To process, fulfill, and ship your orders and provide 30-day warranty support;
To send transactional order confirmations, shipping tracking updates, and customer service responses;
To administer our free U.S. Sweepstakes under our Official Sweepstakes Rules;
To send optional marketing communications only if you separately opt in (you may unsubscribe at any time without affecting any order or sweepstakes entry);
To detect and prevent fraud, unauthorized transactions, and security incidents.

3. Sharing of Information

We do not sell your personal information or sweepstakes entry data to third parties. We share necessary data only with trusted service providers who assist us in operating our store (payment processors such as PayPal, shipping carriers such as USPS/UPS/FedEx, and hosting/security providers) under strict confidentiality obligations, or when required by applicable U.S. federal or Virginia law.

4. Your Privacy Rights (U.S. & CalOPPA / VCDPA)

Residents of Virginia, California, and other U.S. states have the right to request access to, correction of, or deletion of their personal data, and to opt out of targeted advertising. To exercise your rights, contact us at info@thriftphone.com.

5. Data Retention & Security

We use HTTPS encryption, access controls, and secure server infrastructure to protect your personal data. Order records are retained as required for tax, warranty, and accounting compliance, and sweepstakes records are retained for at least one (1) year following prize award in accordance with state promotional laws.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ThriftPhone (ThriftPhones)
Address: 4378 Laburnum Ave, Richmond, VA 23231, USA
Email: info@thriftphone.com
Website: https://thriftphone.com